General Scanning Questions
- Can you scan my professional portraits or other copyrighted material?
- How much compression do you use when saving the pictures in JPEG format?
- Where are my photos scanned?
- How long will it take to complete my scanning order?
- Are my photos/slides/negatives returned to me?
- I've had multiple jobs scanned and each disk starts at file #1. When I copy them to my hard drive it tells me there is a file name conflict. What should I do?
ScanMyPhotos Announcements
Photo Scanning Questions
- Can I send my albums or photos stuck to pages?
- Can I see some sample photo scans?
- Can you scan my photos at a higher resolution?
- What resolution are my photos scanned at?
- Is there a minimum number of photos to send with the Pay-per-Scan option?
- I've moved since I first placed my order, how can I change my mailing address?
Slide Scanning Questions
- What is the best way to clean slides?
- Can you custom name my files or put my images into separate folders on the DVD?
- Can you scan 126mm or 110 slides?
- Can you scan unmounted 35mm slides?
- How large of a print can I make from the scanned slides?
- What resolutions do you scan slides at?
Video Transfer Questions
- Can I see a sample of the 8mm transfer?
- Why don't you transfer in Hi-Def?
- Do you do any enhancements to my 8mm reels?
- How many 8mm/Super8 reels do you put on each DVD?
- Do you transfer sound from my Super8 reels?
- Do you keep a copy of your customer's video?