If you have moved or need all of your boxes shipped to a different address than the initial shipment, for security reasons, you must send an email to our support team from the email address associated with the order requesting an address change. This is to ensure that you, and only you, are requesting that your photos be shipped to a different address.
Articles in this section
- Can I send my albums or photos stuck to pages?
- Can I see some sample photo scans?
- Can you scan my photos at a higher resolution?
- What resolution are my photos scanned at?
- Is there a minimum number of photos to send with the Pay-per-Scan option?
- I've moved since I first placed my order, how can I change my mailing address?
- Can you ship Prepaid Photo Scanning boxes from the same order to different addresses?
- Can you combine multiple boxes into one order?
- What is the size of the box for the Prepaid Photo Scanning box?
- Do your Prepaid Photo Scanning boxes ever expire?